Ways To Get Support
1. Utilize The Resource Centers
We work hard to keep our resource centers up to date so that you can handle 95% of questions instantly (by finding the answer in a video or article).
Software Resource Center
Find your answer to a software question by clicking below.
2. Contact Our Support Team
Our support team operates from 9-5pm ET M-F
Quick Question
If it is a simple question that we can answer without seeing your screen and knowing your numbers, send us an email at support@scalelocal.com
Detailed Question
If it is a detailed question, to avoid back and forth, please submit the form below. This will give us clarity on your problem and allow us to answer it efficiently.
*The best way to explain things is to send in a 30-second to 2-minute screen-sharing video using the free loom.com software
(see a video explaining how to use it here).